Our Culture

The culture at KWB seeps into everything we do.

Vision

At KWB we want to be the best accounting firm in Edmonton serving the small and medium enterprise market as judged by our clients.

Mission

We help business owners achieve their goals through innovative and personalized tax and financial planning. Through caring and trusted relationships we create opportunities and eliminate our client’s worries and concerns.

Clear Communication
We believe that clear communication is key to working efficiently and building strong relationships. We are always honest with you and talk about your finances in simple terms. We want you to understand what we’re doing and how we’re helping you so that we can operate together as a team.

Personable
We enjoy meeting with you, so being personable comes naturally to us. We want you, our staff, and other service partners, to feel welcome.

Accountability
We hold ourselves accountable for our commitments and for the services we deliver, in order to establish and maintain trust. When we can not meet certain commitments, we communicate our difficulties and establish a revised plan, with as much advance notice as possible.

KWB keeps the accounting responsibilities of my business simple, understandable, direct, and in order. Dustin Delfs, Laughing Dog Photography

Knowledge
Our knowledge of accounting and tax is foundational to everything we do. We don’t believe that becoming knowledgeable is a one-time thing – we see learning as an ongoing process. This mindset keeps us at the top of our industry and allows us to provide you with the best possible service, part of which is passing our knowledge on to you.

Teamwork
We encourage a supportive, team-based environment at KWB. We actively share our knowledge and our time with others, coordinate our activities, and give of ourselves for the better of the common good.

Innovation
Continuous innovation allows us to deliver the most appropriate suite of services to you in a manner that is beneficial to all. We choose to foster innovation by showing a positive attitude towards all new ideas, actively soliciting such ideas, and rewarding both individual and group successes.

Blog posts about Our Culture

Jul 10 2012
KWB Client Focus Group Meeting

On June 7th, KWB invited six of its clients to participate in a client focus group with the goal of discovering opportunities to better serve its customers. We learned a lot, and we want to share with you not only what we learned but also what we plan to do with it – to ensure that KWB is your accounting firm of choice today and in the future. For some of the details of what we learned and what we plan to do about it, read on.

Jan 12 2013
Remote Accounting Support

Would you like to have a KWB staff person work directly on your accounting system at a time that is convenient for you? Or to help you figure out why your accounts aren’t balancing or why your accounting software has crashed? KWB is here to help! Learn more about our remote accounting support.

Feb 13 2014
KWB Website

We launched a new website this past month and it's full of new content such as: • Videos on numerous tax and business subjects • Dozens of blog postings on topics that we've written over the last few years • Content on all sorts of subjects customized to your specific needs • Testimonials from many

Nov 4 2015
Halloween at KWB

This past Friday, October 30th, the staff at KWB once again celebrated Halloween at the office. A costume party and office decorating contest were the highlights and although we skipped the pumpkin carving this year there's a good chance it will be back in 2016. Winner of the best costume with a great make up

Dec 19 2014
Merry Christmas from KWB!

Happy Holidays! All of us at KWB hope you enjoy yourself this holiday season. If you need to reach us, we are open regular business hours of 8:00-4:30 on the 22nd and 23rd and then closed from December 24th to December 28th. The office is open again on December 29th and we are in all

Dec 21 2016
Charity

KWB Chartered Accountants is proud to support our December charity, Coats for Kids and Families. We have decided to not only support this charity with the monthly amount we collect from any staff member who wants to wear jeans on certain designated days, but have also decided to collect winter wear for kids and adults. We