Most business owners would probably agree that, when it comes
to sales, there’s always room for improvement. To this end, every company
should strive for organic sales growth — that is, increases from
existing operations unrelated to a merger or acquisition.
That’s not to say a merger or acquisition is necessarily a
bad idea, but you can’t rely on major moves like this to regularly boost your
numbers. Let’s look at three best practices for achieving organic sales growth.
Premier customer service is more than just a smile and a
handshake. Are your employees really hearing clients’ problems and concerns? Do
their solutions not only fix the issue but also, whenever possible, exceed the
The ability to conduct productive dialogues with your
customers is a key to growing sales. Maintaining a positive, ongoing
conversation starts with resolving any negative (or potentially negative)
issues that arise as quickly as possible under strictly followed protocols. It
also includes simply checking in with customers regularly to see what they may
Do you often find yourself wondering why all your marketing
channels aren’t generating new leads for your business? Most likely, it’s
because some of those channels are no longer connecting with customers and
Therefore, you might want to step back and reassess the
nature and strengths of your company. If you work directly with the buying
public, you may want to cast as wide a net as possible. But if you sell to a
specific industry or certain types of customers, you may be able to grow sales
organically by focusing on professional networking groups, social organizations
and trade associations.
Ultimately, people are what make or break a company. Even the
best idea can fail if employees aren’t fully prepared and committed to
designing, producing, marketing and selling that product or service. Of course,
as you well know, employing talented, industrious staff requires much more than
simply getting them to show up for work.
First, you must train employees well. This means they need to
know both: 1) how to do their jobs, and 2) how to help grow sales. You might
ask: Does every worker really contribute to sales? In a sense, yes, because
quality work — from entry-level office staff to executives in corner offices —
Second, once an employee is trained, he or she must be
periodically retrained. Happy workers are more productive and more likely to
preach the excellence of your company’s products or services to friends and
family. Sales may occur as a result.
These best practices are, obviously, general in nature. The specific moves you need to make to boost your business’s sales numbers will depend on your size, industry, market and focus. Contact us to help you identify optimal strategies for organic sales growth and measure the results.
If you would like more information or have any questions, feel free to contact us at 780.466.6204, or click here to send us an email.
Other Posts by Delia
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accomplished Bunnock players?
It was a tough morning but we
eventually crowned the winners of the 12th Annual KWB Bunnock Cup!
For those who are scratching
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Here are some of the most common terms used in Accounting today:
AR = Accounts Receivable – The amount of money owed by customers or clients to a business after goods and/or services have been delivered or used.AP = Accounts Payable – The amount of money a company owes creditors (suppliers, etc.)
Ask an Accountant
Welcome to our new monthly segment, “Ask an Accountant”.
We are giving you the opportunity to ask us a question and in addition to answering you directly we may post the question and answer anonymously in a future Newsletter.
Simply email your question to: email@example.com with the heading “Ask an Accountant” and
HVAC and Plumbing Business Owner Event
KWB is hosting a tailor-made event for HVAC and
Plumbing business owners.
At this event we will show you how to make the most of
your Quickbooks Online software and introduce you to some apps that we know
will save you time and money. We
understand what keeps you up at night:
Tax Changes for 2020
The Canadian Revenue Agency recently made some tax changes that may affect you and your business in 2020.
ANNUAL INFLATION ADJUSTMENT
Each year, most (but not all) income tax and benefit amounts
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The best times to post on Social Media
This blog informs you of the best times to post on social media in 2020.
What is the best time to post on Facebook in 2020?
The best time to post on Facebook is between 11 a.m. and 4 p.m. The best day to post on Facebook is Wednesday. While
Relief for the Energy Sector
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The Government is providing economic relief to Alberta’s energy industry to address challenges resulting from the COVID-19 pandemic and declining oil prices due to an international price war. The energy sector supports more than 500,000 jobs across
Support for Employers – New Supports Announced 23/03/2020
Corporate income tax changes
Corporate income tax balances and
instalment payments will be deferred from March 19 until August 31, 2020 to
increase employers’ access to cash so they can pay employees, address debts and
Education property tax deferral
property tax rates will be frozen at last year’s level – reversing
Government introduces Canada Emergency Response Benefit to help workers and businesses
2020 - Ottawa, Ontario - Department of Finance Canada
The Government of Canada is taking strong, immediate and
effective action to protect Canadians and the economy from the impacts of the
global COVID-19 pandemic. No Canadian should have to choose between protecting
their health, putting food on the table, paying for their
What is the Canada Emergency Business Account?
Canada Emergency Business Account will provide interest-free loans of up to
$40,000 to small businesses and not-for-profits, to help cover their operating
costs during a period where their revenues have been temporarily reduced.
these organizations will need to demonstrate they paid between $50,000 to $1
million in total
Update - The Canada 75 % Wage Subsidy
Minister, Bill Morneau, announced today (April 1st, 2020) that the
75 % wage subsidy would be available within 3-6 weeks time.
What we know so far:
The subsidy is available to all businesses, charities and non-profit organizations as long as they can prove that they have lost 30 % of their revenue
Introduction to QBO (Quickbooks Online) Virtual Event - 14 April, 2020
Due to new legislation, we are hosting a "virtual" learning event at noon on the 14th of April 2020.
If you own a small business and are interested in moving your books to the "cloud", this event is for you!
Alternatively, if you are already using QBO but need a refresher or have questions
NEW information - CERB (Canada Emergency Response Benefit)
CERB (Canada Emergency Response
Benefit) Update – 1 April 2020
Government of Canada will provide a taxable benefit of $2,000 a month for up to
4 months to:
workers who must stop working due to
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New Protocol for Applying for the Canada Emergency Response Benefit (CERB) – 3 April 2020
Due to the
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Self Isolation Ideas
Tips for for the entire family
Ideas for families with children
Set up video chat ‘play dates’ with school friendsDon’t forget about your own needs. Keep up meditation, yoga and exercise.Take time to prepare meals together, get creative, let the children take control!Perfect time to Marie Kondo your child’s bedroom, together
CERB (Canada Emergency Response Benefit) Extension - June 2020
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The Prime Minister said that those who are still unable to return to work due to the COVID-19
An introduction to Quickbooks Online Virtual Event
If you are currently using Quickbooks Online or thinking about switching to "QBO", this event is for you!
Join us on Zoom for a free information session regarding QBO and the Apps in our App Stack.
Date: Wednesday 24 June, 2020 Time: 3pm - 4.30pm
This event is held on Zoom; the meeting
Be prepared for any emergency that may occur by creating an Emergency Checklist. Many businesses are wishing that they had but there is still a lot of value in creating one now.
What you need for your Emergency Checklist
For starters, your emergency checklist should be outlined in your procedures manual, which documents
AN INTRODUCTION TO QUICKBOOKS ONLINE (QBO) AND THE APPS WE RECOMMEND
KWB CLIENT EVENT – 19 AUGUST 2020 @ 3PM (MDT)
KWB clients - join us for an hour of information, tips and advice regarding QBO (Quickbooks Online) and the Apps we recommend. There will also be a half hour of Q & A after the event.
If you own a small business and
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A KWB client event - 23 September, 2020 @ 3pm (MDT) on Zoom
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If you own a
REMINDER – CRA EXTENDED FILING AND PAYMENT DEADLINES
Filing and payment deadlines have been extended to September 30, 2020
The Canada Revenue Agency (CRA) announced earlier this year that they would extend payment due dates for 2019 individual tax returns and 2019 or 2020 corporation, or trust returns, as well as for instalment payments to September 1, 2020. There has since
YOUR “UNEXPECTED DEATH” CHECK-LIST
Death, specifically your own death, is a subject that is tough to talk about, however having the conversation today will save a lot of stress tomorrow should the unexpected happen.
Here are 7 items for your “Unexpected Death” Check-List:
Ensure that your spouse/executor are aware of any pre-paid funeral (or specific) arrangements you have
6 STEPS TO INCREASE YOUR BUSINESS CASH FLOW
Your company’s sales and revenue may look healthy, however, if the money you have to pay out leaves your business before the money you are owed comes in, this will result in negative cash flow. If you are unable to pay your company’s bills, this can lead to even bigger problems like bad