Our Culture

The culture at KWB seeps into everything we do.

Vision

At KWB we want you to have the knowledge and information to make better decisions to further your business. To accomplish that we help you understand your accounting information and also improve the information available to you.

Mission

As your business adviser, we will simplify your accounting experience to save you time and help you grow your business. Through a caring and helpful partnership approach we will provide services that achieve the best outcome for your business, you and your family.

Clear Communication
We believe that clear communication is key to working efficiently and building strong relationships. We are always honest with you and talk about your finances in simple terms. We want you to understand what we’re doing and how we’re helping you so that we can operate together as a team.

Personable
We enjoy meeting with you, so being personable comes naturally to us. We want you, our staff, and other service partners, to feel welcome.

Accountability
We hold ourselves accountable for our commitments and for the services we deliver, in order to establish and maintain trust. When we can not meet certain commitments, we communicate our difficulties and establish a revised plan, with as much advance notice as possible.

KWB keeps the accounting responsibilities of my business simple, understandable, direct, and in order. Dustin Delfs, Laughing Dog Photography

Knowledge
Our knowledge of accounting and tax is the foundation for everything we do. We don’t believe that becoming knowledgeable is a one-time thing – we see learning as an ongoing process. This mindset keeps us at the top of our industry and allows us to provide you with the best possible service, part of which is passing our knowledge on to you.

Teamwork
We encourage a supportive, team-based environment at KWB. We actively share our knowledge and our time with others, coordinate our activities, and give of ourselves for the better of the common good.

Innovation
Continuous innovation allows us to deliver the most appropriate suite of services to you in a manner that is beneficial to all. We choose to foster innovation by showing a positive attitude towards all new ideas, actively soliciting such ideas, and rewarding both individual and group successes.

Blog posts about Our Culture

Sep 22 2020
13th Annual KWB Bunnock Championship Cup 2020

September is one of our favourite times of the year – not only is the weather great but it’s also when we host our Annual KWB Bunnock Championship Cup. Throwing plastic horse ankle bones is serious business for us. So, on the morning of September 10th, our KWB team members donned their masks and

Apr 23 2020
Self Isolation Ideas

Tips for for the entire family Ideas for families with children Set up video chat ‘play dates’ with school friendsDon’t forget about your own needs. Keep up meditation, yoga and exercise.Take time to prepare meals together, get creative, let the children take control!Perfect time to Marie Kondo your child’s bedroom, together

Mar 26 2020
Document Deliveries and Meetings through COVID-19

Dear valued KWB clients and business partners, Our office remains open and functional during this time, however, we no longer have reception coverage until further notice.  Please take note of the following procedures that have been implemented: 1. Deliveries to our office You may continue to deliver or drop-off your documents at our

Mar 20 2020
Support for Albertans – COVID-19

The Alberta government will provide immediate financial relief to Alberta’s families and vulnerable populations. Albertans should be focused on their health and not worry about whether they can pay their bills so we have put a number of options in place for those struggling financially. Emergency isolation support This will be a temporary program

Mar 20 2020
Support for Employers - Alberta - COVID-19

The Alberta government will provide immediate funding and supportive measures to support local businesses, employers and employees. Support for employers Corporate income tax changes Corporate income tax balances and instalment payments will be deferred from March 19 until August 31, 2020 to increase employers’ access to cash so they can pay employees, address debts

Mar 20 2020
Tax News and Changes – COVID-19

The Prime Minister and the Minister of Finance announced on March 18th an economic relief package to begin addressing the economic impacts of the COVID-19 pandemic. Part of the economic relief package includes tax relief for individuals and businesses. Filing Deadline Extensions The deadline for filing personal income tax returns will be extended to

Mar 20 2020
Resources for Canadian Businesses – COVID-19

Small and medium-sized businesses are the backbone of the Canadian economy. During this extraordinary time, the Government of Canada is taking strong action to help Canadian businesses as COVID-19 is affecting them, their employees and their families. The Government and public health officials are urging all Canadians to: stay home unless it is absolutely

Mar 19 2020
To our valued clients and business partners – a KWB announcement

KWB Chartered Professional Accountants has a proactive plan for continued operation in this new environment.  You and our team are our first priority.  We want to inform you of what changes we have made, so we can continue to complete the work you need us to do, while protecting both you and

Oct 15 2019
Jeans for Charity

One of the great things we do here at KWB, that I’m proud to be a part of, is when we raise money for a local charity every month. Fridays at KWB are ‘Jeans Days’.  Team members who choose to participate and wear jeans, contribute $5 to the pot each week. At the

Oct 1 2019
The 2019 KWB Bunnock Champions Are…..

Partner, Richard Ouellette and Edzel Agustin (who does work for KWB in the Philippines).  Who knew that the Philippines had such accomplished Bunnock players? It was a tough morning but we eventually crowned the winners of the 12th Annual KWB Bunnock Cup! For those who are scratching their heads wondering what the Bunnock

Dec 19 2018
December at KWB

December was another typical month at KWB. Work hard, but have fun doing it as well. First we started off with a family Christmas party where all the adults, children and grandchildren got together to enjoy each other’s company and celebrate.  This of course came with a nice visit from the big man himself

May 15 2018
Remote Support

Would you like to have a KWB staff person work directly on your accounting system at a time that is convenient for you? Or to help you figure out why your accounts aren’t balancing or why your accounting software has crashed? KWB is here to help! Learn more about our remote accounting support.

Dec 5 2017
KWB Christmas Party

At KWB we believe that family is important which is what we emphasized when we recently had our annual Christmas celebration. We decided to do things a little differently this year and we involved the children and grandchildren of our staff in a party where we spent the day enjoying Edmonton’s history at Fort Edmonton

Nov 1 2017
Halloween

Here at KWB we put the FUN in our corporate culture FUNdamentals! And in true KWB fashion, we had a spook-tacular time at the office for Halloween! Our clients delighted in our decorated reception area, our offering of treats and our creative attire. Everyone got into the spirit donning their costumes for the annual “best costume

Oct 10 2017
KWB 10th Annual Bunnock tournament

What do accountants do for fun??? Well we grab some horse ankle bones and throw them at each other… The game is Bunnock Okay, well, maybe not “at” each other.  I know that sounds a little aggressive but actually it is quite the opposite.  The game is called Bunnock (go look it up

Dec 21 2016
Charity

KWB Chartered Accountants is proud to support our December charity, Coats for Kids and Families. We have decided to not only support this charity with the monthly amount we collect from any staff member who wants to wear jeans on certain designated days, but have also decided to collect winter wear for kids and adults. We

Nov 4 2015
Halloween at KWB

This past Friday, October 30th, the staff at KWB once again celebrated Halloween at the office. A costume party and office decorating contest were the highlights and although we skipped the pumpkin carving this year there's a good chance it will be back in 2016. Winner of the best costume with a great make up

Dec 19 2014
Merry Christmas from KWB!

Happy Holidays! All of us at KWB hope you enjoy yourself this holiday season. If you need to reach us, we are open regular business hours of 8:00-4:30 on the 22nd and 23rd and then closed from December 24th to December 28th. The office is open again on December 29th and we are in all

Feb 13 2014
KWB Website

We launched a new website this past month and it's full of new content such as: • Videos on numerous tax and business subjects • Dozens of blog postings on topics that we've written over the last few years • Content on all sorts of subjects customized to your specific needs • Testimonials from many

Jul 10 2012
KWB Client Focus Group Meeting

On June 7th, KWB invited six of its clients to participate in a client focus group with the goal of discovering opportunities to better serve its customers. We learned a lot, and we want to share with you not only what we learned but also what we plan to do with it – to ensure that KWB is your accounting firm of choice today and in the future. For some of the details of what we learned and what we plan to do about it, read on.

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Shelley built trust with our company from the get go, and I hate to think about where we would be without her abilities. You won’t regret choosing Shelley and her team.

Intuit QuickBooks Online ProAdvisor Testimonial for Shelley Ricketts

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