CRA My Account Update | Email Notifications

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As of February 7, 2022, individuals using Canada Revenue Agency’s (CRA) My Account system will need to have an email address on file. This will help protect users against fraudulent activity as you will be notified via email when important changes are made to your account and personal information. These changes include:

  • Your address
  • Your banking information for direct deposit
  • Your marital status
  • Your authorized representative information
  • Your personal identification number is created, updated, or deleted
  • You have successfully applied for a COVID-19 benefit
  • Your CRA ID and password have been revoked

You can also choose to receive email notifications about other matters, like when:

  • You have uncashed cheques
  • Your “submit documents” submission has been received
  • There is a file status update to your disability tax credit application
  • Tax information slips are available in My Account
  • Your notices of assessment or reassessment are available

If it’s your preference, you can still receive mail from the CRA by paper if you uncheck “electronic mail” in your correspondence preferences on My Account. You’ll be able to view your mail in My Account, but you will not be notified by email about it if you make this choice.

Learn more about registering for My Account and CRA correspondence settings and preferences here.

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